The first monthly payment in advance is required to begin working together and before new deliverables are created.  The Client Organization agrees to pay “Monthly Services” by automatic credit card transactions. Invoices will be issued and automatic transactions processed monthly. Invoices will include monthly fees and any additional fees for any additional service that have been purchased by The Client Organization. Invoices will be issued and automatic transactions processed on the Renewal Date.  Sassy Productions reserves the right to assess and collect late-payment charges of 25% per month on past due balances. If the client’s credit card information changes, the client needs to contact us to provide written authorization for the change.


A 100% refund will be made only in the event of a cancellation within 3 days after the initial payment.

All sales are final. A project may be split into monthly payments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable.

All digital marketing packages including SEO and Social Media are not refundable, but the client may cancel with a notice written 30 days in advance.

We do not offer any refund for services already delivered, started, or any other miscellaneous charges which are non-recoverable for Sassy Productions. No payment will be refunded once an initial draft is provided. There are no partial refunds for projects mid-way through a milestone phase.

There are no refunds or credits of any kind for Search Engine Optimization (SEO), Pay-Per-Click (PPC), Social Media Marketing (SMM),  or any other third-party online marketing service even if a fee was paid in advance. After a payment is made, there are no exceptions to our refund policy.

Content Creation and development demand extensive resources and incur internal expenses. Therefore once a payment or deposit is made, it is non-refundable.

We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days. If you signed up for our services but did not make use of them, then you are still entitled to pay us.  Reminder that a project will be split into monthly payments.

All social media marketing packages may cancel with a written notice 30 days in advance of the next monthly payment.